The Sophie Formula = People-loving + detail-oriented + culture shape-shifter

Hi! I'm so glad you're here. I have a passion for helping others, which has led me towards professions that serve people's needs. I love putting people first, whether that's helping others navigate their health insurance needs as a federal marketplace navigator, or de-escalating tense and dangerous situations as a crisisline responder. Some of life's greatest joys for me is having a front-row seat in resolving challenging and anxiety-inducing situations.

Another one of my superpowers is my thoroughness and attention to detail. I previously worked as a healthcare researcher and data analyst. One of my core beliefs is that we should always stand on the shoulders of giants and keep up with the abundance of information and best practices already out there. That's why I'm obsessed with understanding goals and then creating strategic plans based on well-researched trends.

A few other fun facts about me:

• I was born in Washington, D.C., to Chinese-Lebanese parents. I then spent some time in the Philippines and went to a British school, where I grew my love of English drama and literature.
• I've always been ferociously interested in Mandarin, and I delight in participating in cultural exchanges, visiting the country, and keeping up with my language skills!
• I'm an avid music enthusiast who trained in Opera, but also enjoys crossing over into Broadway and pop once in a while. One of the most memorable take-aways from my training is how to use proper breathing techniques to amplify tone production and relieve stress - techniques that have proven so helpful in helping individuals in crises through tough situations!